Think Warm with Kollander Travel

Michael Benz, owner of Kollander Travel, asked that we share the following about changes and improvements at Kollander Travel located on East 185th Street:

Hello!

It is my pleasure to inform you about an exciting change that occurred on December 1st, 2008. Kollander World Travel has left the AAA-East Central organization after 5 years of cooperation. We have taken advantage of a new opportunity that allows us to continue our focus on international travel while still serving the travel needs of our local community. We have maintained our ongoing tour and travel agency operation and re-emerged as a new Ohio company, still named Kollander World Travel. We will be keeping the same location at the 971 Building on E.185th Street, as well as our long standing phone numbers, web site address, and most importantly, all the existing employees.

International cooperation with a long time vendor partner became a logical path to growth in this global environment. This affiliation with Kompas International allows us to better leverage our nationally recognized expertise in worldwide travel. The opportunity to separate was presented by AAA East Central management early this summer. They had abandoned plans to expand in the Cleveland area and the Kollander office would no longer be turned into a full service AAA branch office on E. 185th. These changes took place after the acquisition of the Ohio Motorist Association by AAA-East Central of Pittsburgh about 3 years ago. We value our relationship with the AAA organization and the many AAA members we have been proud to serve over these years and into the future.

Going forward, Kollander World Travel will be actively engaged in marketing and selling vacation and corporate travel to our friends and clients across the nation. We will increase our efforts in the custom group tour and cruise products for which we are well known. We are determined to continue productive relationships with our key local partners and the many organizations we are fortunate to serve.

I am proud of and grateful to the excellent staff of Kollander World Travel for their professionalism and patience as we changed and upgraded all the major systems we use on a daily basis here at the office; from a new digital phone system to our next generation computer reservation system. They took on major, sweeping changes and managed the transition remarkably well.

We thank you for your patronage and look forward to serving your travel needs!

Thank You and Best Regards,

Michael J. Benz
Kollander World Travel
1-800-800-5981
www.kollander.com